Slotlair Casino Privacy Policy

At Slotlair Casino, we are fully committed to protecting your personal information and ensuring your privacy is respected at every stage of your experience on our platform. This Privacy Policy explains how we collect, use, store, and protect the data you provide when you access slotlair.com, create an account, or use any of our services. By completing the Slotlair casino registration process or continuing to use our platform, you agree to the practices described in this document. We encourage you to read this policy carefully before using the Slotlair Casino platform.

1. Who We Are

We are Amo Global S.R.L., the operator of Slot Lair Casino, accessible at slotlair.com. Our platform operates under a Costa Rica gaming licence and was established in 2024. If you have any questions about how we handle your personal data, you can reach our support team at support@slotlair.com. At Slotlair Casino, we process personal data as a data controller, and we take this responsibility seriously.

2. Information We Collect

When you interact with the Slotlair online casino, we may collect the following categories of personal information:

2.1 Registration and Account Data

• Your email address and password
• Country of residence and preferred currency
• Contact phone number
• Full name, date of birth, and identity documents (required for KYC verification)
• Payment method details used for deposits and withdrawals

2.2 Technical and Usage Data

• IP address and browser type
• Device information (desktop, mobile, or PWA app)
• Pages visited and session duration on our platform
• Login timestamps and Slotlair login activity logs
• Game history, wagering activity, and bonus interactions

2.3 Financial Data

• Deposit and withdrawal transaction records
• Payment method identifiers (card type, crypto wallet address)
• Transaction amounts and processing timestamps

We collect this data directly from you during registration, through your use of our Slotlair casino app or website, and automatically via cookies and analytics tools described further in this policy.

3. How We Use Your Information

At Slot Lair, we use the information we collect for the following purposes:

• To create, verify, and maintain your account on our online casino Slotlair platform
• To process deposits and withdrawals through your chosen payment methods
• To verify your identity in accordance with our KYC and anti-money laundering obligations
• To communicate with you about your account, transactions, and support requests
• To send you information about Slotlair casino bonuses, promotions, and personalised offers (where you have consented)
• To detect and prevent fraud, unauthorised access, and suspicious account activity
• To comply with applicable laws, regulatory requirements, and our licensing obligations
• To improve the functionality and content of our Slotlair Casino platform
• To administer our loyalty and VIP programmes, referral rewards, and promotional campaigns

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity — processing is required to fulfil our obligations to you as a registered player on our casino Slotlair platform
• Legal obligation — we are required to process certain data to comply with anti-money laundering legislation and identity verification requirements
• Legitimate interest — we process technical and usage data to protect the security and integrity of our services
• Consent — where we send marketing communications or use non-essential cookies, we do so only with your explicit consent

5. Cookies and Tracking Technologies

Our Slot Lair online casino uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. We use the following types of cookies:

• Essential cookies — required for the basic functionality of our platform, including Slotlair login sessions and account security
• Analytics cookies — help us understand how players interact with the casino slot lair platform and improve our services
• Marketing cookies — used to deliver relevant promotions, including information about Slotlair promo code offers and bonus campaigns
• Preference cookies — remember your language, currency, and display settings

You may manage or disable non-essential cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our platform.

6. Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers under the following circumstances:

• Payment processors — to facilitate deposits and withdrawals via Visa, MasterCard, Skrill, Neteller, and cryptocurrency networks
• Game providers — including BGaming, NetEnt, Pragmatic Play, Evolution Gaming, and others, who may process limited gameplay data
• Identity verification providers — who assist us in completing KYC checks required before your first withdrawal
• Regulatory and law enforcement authorities — where we are legally obligated to disclose information
• Analytics and marketing platforms — to measure the performance of our campaigns and improve user experience

All third-party partners we work with are required to handle your data securely and in accordance with applicable data protection standards.

7. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. At Slotlair, we typically retain transaction records and identity verification documents for a minimum of five years following account closure, in accordance with anti-money laundering legislation. Once retention periods expire, we securely delete or anonymise your data.

8. Your Rights

As a user of our Slotlair casino online platform, you have the following rights in relation to your personal data:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may ask us to correct inaccurate or incomplete information
• Right to erasure — in certain circumstances, you may request that we delete your data
• Right to restriction — you may ask us to limit how we use your data
• Right to object — you may object to processing based on legitimate interests or for direct marketing purposes
• Right to data portability — you may request your data in a structured, machine-readable format
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@slotlair.com. We will respond to your request within 30 days.

9. Security Measures

We implement robust technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. Our Slotlair Casino platform uses SSL encryption for all data transmissions, secure server infrastructure, and strict access controls for our internal teams. While we take every reasonable precaution, no system can guarantee absolute security, and we encourage you to use a strong password and keep your account credentials confidential.

10. International Data Transfers

As an internationally accessible platform, Slot Lair Casino may transfer your data to servers or service providers located outside your country of residence. When such transfers occur, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection standards.

11. Children's Privacy

Our services are strictly intended for adults aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that a person under the legal gambling age has registered on our platform, we will immediately suspend the account and delete all associated personal data.

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make significant changes, we will notify you via email or a notice on the Slotlair platform. The updated policy will take effect from the date it is published on our website. We encourage you to review this page periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data at Slot Lair Casino, please do not hesitate to contact our team:

• Email: support@slotlair.com
• Live Chat: Available 24/7 directly on slotlair.com
• Operator: Amo Global S.R.L.

We are committed to addressing your privacy concerns promptly and transparently. Thank you for trusting Slotlair Casino with your personal information — your privacy and security are our priority.